Sapphire – Power Outage and Boil Water Advisory – RESCINDED

Please be advised that the previously issued Boil Advisory has been rescinded. It is no longer necessary for customers to boil water for human consumption (including, drinking, making ice, brushing teeth, washing dishes and food preparation)

Again, the boil advisory has been rescinded. The water sample results from the laboratory confirmed that your water continues to be safe and you no longer have to boil your water.

Please be advised that this boil water advisory is directly related to the power outage in your area and is not related in any way to COVID-19. If you have any questions about our response to COVID-19, please see our website or guidance provided by the EPA at

Vigorous boiling for one minute should kill any disease-causing organisms that may be present in the water.

Customers will be notified by a second phone notification message once the Boil Advisory has been rescinded.

This has been a courtesy call from Carolina Water Service Inc of North Carolina, your local water provider.  We apologize for the inconvenience and appreciate your patience.  If you should have any questions or concerns, please contact our Customer Service Department at 1-800-525-7990


2 thoughts on “BOIL WATER ADVISORY RESCINDED 4/15/2020”

    1. Yes, it was just rescinded. You should have received a notification via phone, text, or email if you have signed up for our My Utility Connect application. Thank you and please let me know if you need any other information.


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